Commitment to Responsible Gaming
At Pin Stars Casino, we prioritize responsible gambling and are committed to providing a safe and controlled gaming environment. While our platform is designed for entertainment, we recognize that gambling can become problematic for some individuals. We adhere to strict industry standards to promote safe gaming practices.
Legal Compliance & Licensing
We comply with all regulatory requirements and are legally authorized to offer games of chance and wagering services.
Principles of Responsible Gaming
To ensure a healthy gaming experience, we encourage players to follow these key principles:
- Play for fun, not as a source of income. Gambling should be seen as entertainment, not a way to make money.
- Understand the game mechanics and odds. Being informed helps you make responsible choices.
- Set a budget and stick to it. Only gamble what you can afford to lose.
- Avoid chasing losses. Trying to win back lost money can lead to bigger losses.
- Maintain a balanced lifestyle. Gambling should not replace other hobbies or social activities.
- Take breaks regularly. Stepping away from a game allows you to make better decisions.
- Set a time limit for gambling. This prevents excessive play and helps you stay in control.
Identifying Problematic Gambling
If you notice any of these warning signs, you may need to reassess your gambling habits:
✔️ Gambling more than intended
✔️ Interference with work or social life
✔️ Difficulty stopping or controlling gambling
✔️ Hiding gambling activities from family or friends
✔️ Believing a big win will solve financial problems
✔️ Borrowing money to gamble or pay off gambling debts
If you need assistance, our support team is available to help.
Support & Contact Information
Our 24/7 support team is available via email to assist you with gambling-related concerns.
Minor Protection & Parental Controls
Pin Stars Casino strictly prohibits underage gambling. You must be 19 years or older to use our platform. We work diligently to prevent minors from accessing our services, but parental guidance plays a crucial role.
Tips for Preventing Underage Gambling
- Always log out after gaming sessions.
- Avoid using autofill for login details.
- Keep your passwords and payment details private.
- Do not gamble in the presence of minors.
- Supervise children’s internet use.
- Use parental control tools like:
- Net Nanny – filters inappropriate content
- CyberSitter – allows custom site blocking
Contact our support team immediately if you suspect an underage user is accessing our site.
External Support Resources
If you or someone you know is struggling with gambling, seek professional help through these independent organizations:
- Gambling Therapy – Offers free advice and emotional support globally.
- Gamblers Anonymous – A support network for individuals facing gambling addiction.
- GamCare – Provides helplines, treatment services, and responsible gambling resources.
- Self-Exclusion Tools: BetFilter & GamBlock – Software to block gambling websites.
Player Protection Tools
Gambling Limits
We provide tools to help you control your gaming habits:
- Deposit, loss, and betting limits – Adjustable restrictions to keep spending in check.
- Session time limits – Set a maximum time per gaming session.
- Cooling-off periods – Take a temporary break from gambling.
Changes to stricter limits take effect immediately, while requests for looser limits require a 7-day cooling-off period.
Self-Exclusion & Account Closure
- Cool-Off Period – Temporarily block access to your account for a set duration.
- Permanent Account Closure – Close your account at any time by contacting support.
- Self-Exclusion – Exclude yourself from gambling for 6 months to 5 years.
Important: Attempting to create a new account during self-exclusion violates our Terms of Service and may lead to a permanent ban.
Pin Stars Casino is dedicated to promoting safe and responsible gambling. If you need assistance, our support team is available 24/7 to provide guidance and solutions.